Privacy Policy
Dalvera • Strada Vasile Lascar nr. 109, Sector 1, 020491 Bucharest, Romania • Last revised: January 2026
About This Policy
Dalvera (“the practice”, “we”, “us”) is a dietary guidance consultancy registered and operating in Bucharest, Romania. This Privacy Policy describes the types of personal data we collect when you visit this website or engage with our consultation services, the purposes for which that data is used, and the rights available to you under applicable Romanian and European Union data protection legislation, including Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”).
By using this website or submitting a consultation enquiry, you acknowledge that you have read and understood this policy. We review and update this document at least once per calendar year; the revision date shown above reflects the most recent update.
If you have questions about how your personal data is handled, you may contact us at any time at [email protected] or by telephone at +40 21 540 9162.
Personal Data Collected
We collect personal data in the following ways and categories:
- ■ Contact form submissions: name, email address, the subject of your enquiry, and the content of your message. This data is submitted voluntarily when you complete the form on our Contact page.
- ■ Consultation intake documentation: for confirmed clients, a 7-day food intake log and related dietary notes. This information is collected for the sole purpose of providing the dietary guidance services you have requested and is stored in an encrypted client file.
- ■ Website usage data: anonymised data collected through cookies and analytics tools, including browser type, pages visited, session duration, and approximate geographic location (country level). This data does not identify you personally.
- ■ Telephone and email correspondence: when you contact us directly, a record of the communication may be retained for the purpose of responding to and following up on your enquiry.
We do not collect payment card data, identity numbers, or any biometric information. We do not collect data from individuals under the age of 16.
Purposes and Legal Bases
Personal data collected through this website and through the consultation process is used for the following purposes, each grounded in a specific GDPR legal basis:
We do not use personal data for automated profiling, nor do we make automated decisions that would produce legal or similarly significant effects for any individual.
Who We Share Data With and How Long We Keep It
Dalvera does not sell, rent, or transfer personal data to third parties for commercial purposes. Data may be shared only in the following limited circumstances:
- ■ With hosting and email service providers who process data on our behalf under data processing agreements that comply with GDPR requirements.
- ■ With regulatory or law enforcement authorities where we are legally required to do so.
Retention periods: Contact form data is retained for up to 24 months from the date of submission. Client consultation files are retained for five years from the date of the final session, in accordance with Romanian record-keeping obligations. Website analytics data is anonymised and retained in aggregate form.
When retention periods expire, personal data is securely deleted or anonymised. You may request early deletion subject to the rights described below.
GDPR Rights Available to You
Under the GDPR and applicable Romanian data protection law, you have the following rights with respect to your personal data:
You may request a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or incomplete personal data.
You may request deletion of your personal data where no legal obligation requires its continued retention.
You may request that we temporarily limit how we use your data while a dispute or rectification request is pending.
Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
You may object to processing based on legitimate interest, including the use of analytics cookies.
To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP), located at B-dul G-ral. Gheorghe Magheru 28–30, Sector 1, Bucharest.
Cookies and External Services
This website uses cookies to function correctly and to collect anonymised usage statistics. A full description of the cookies used and your options for managing them is provided in our Cookie Policy. You may adjust your cookie preferences at any time via the Cookie Settings link in the page footer.
This website embeds a Google Maps iframe on the Contact page to display the office location. Google’s own privacy terms apply to data processed through that service. We have configured the embed to use the no-referrer-when-downgrade referrer policy to limit data transmitted to the mapping service.
No social media tracking pixels, advertising networks, or data-broker integrations are active on this website. Links to external websites are provided for reference; Dalvera is not responsible for the privacy practices of those sites.
Data Controller Details
Organisation: Dalvera
Address: Strada Vasile Lascar nr. 109, Sector 1, 020491 Bucharest, Romania
Email: [email protected]
Telephone: +40 21 540 9162
Office hours: Monday — Friday, 09:00 – 18:00